Support

Untile Fast iconUntile Fast

Contact Us

Having trouble with Untile Fast? We're here to help.

Email: kivrak.huseyindeniz@gmail.com

We typically respond within 48 hours.

Frequently Asked Questions

How do I restore my purchases?

Helper pack purchases are automatically restored when you reinstall the app or switch devices. If your purchases are missing, go to Settings in the app and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

How do I sync my progress across devices?

Make sure iCloud is enabled on all your devices (Settings > Apple ID > iCloud). Your game progress, health, gold, helper pools, and all feature data sync automatically. You can check iCloud sync status in the app's Settings screen.

How does the health system work?

You lose one health point when you fail a level. Health regenerates for free over time (one point every 30 minutes). You can also spend gold to refill health instantly. During the early levels, health is not consumed (grace period).

How do helpers work?

You start with a pool of free helper uses. The three helpers are:

When your free uses run out, you can spend gold for more. Helper packs are also available for purchase, which include helpers and gold.

How do I earn gold?

You earn gold by completing levels. Faster times and fewer helper uses mean more gold. Gold can be spent on helper uses and health refills.

How does Game Center work?

Sign in to Game Center to compete on the weekly leaderboard. Your score is based on the highest level you've reached. You can sign in from the app's Settings screen.

The app is not loading or crashes on launch

  1. Make sure you have the latest version of Untile Fast from the App Store
  2. Restart the app
  3. Restart your device
  4. If the problem persists, contact us at the email above